Last Updated: 09/01/2026

This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from the website of MS Enterprise (“we”, “our”, “us”) at https://nonitoothpaste.com/

By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.

1. Shipping Locations

• We currently ship orders across India.
• At present, we do not offer international shipping.
• Orders can be delivered only to serviceable pin codes as supported by our logistics partners.

2. Order Processing Time

• Orders are typically processed within [1–2] business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Processing time does not include shipping or delivery time.

3. Shipping & Delivery Time

• Estimated delivery time is [3–7] business days, depending on the delivery location.
• Delivery timelines may vary due to factors such as remote locations, weather conditions, courier delays, or unforeseen circumstances.
• Delivery time provided is an estimate and not a guaranteed timeline.

4. Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.
• Any additional charges such as Cash on Delivery (COD) fees will be mentioned during checkout.

5. Courier & Logistics Partners

• Orders are shipped through trusted third-party courier and logistics partners.
• Tracking details will be shared via SMS / Email / WhatsApp once the order is dispatched.

6. Delivery Issues

6.1 Incorrect Address

• Customers are responsible for providing accurate and complete shipping details.
• MS Enterprise will not be responsible for delays or non-delivery due to incorrect or incomplete address information.

6.2 Failed Delivery Attempts

• Courier partners may attempt delivery multiple times.
• If delivery fails due to customer unavailability or incorrect details, the order may be returned to us.

7. Damaged or Missing Items

• If you receive a damaged package or missing item, please contact us within [24–48 hours] of delivery.
• Customers must provide clear photos or videos of the package and product for verification.
• Claims raised after the specified time may not be accepted.

8. Order Tracking

• Once your order is shipped, tracking details will be provided via registered communication channels.
• Customers can track their shipment using the tracking link provided.

9. Delays Beyond Our Control

We are not responsible for delivery delays caused by:

• Natural disasters
• Government restrictions or lockdowns
• Courier partner operational issues
• Unforeseen circumstances beyond our control

10. Changes to Shipping Policy

MS Enterprise reserves the right to update or modify this Shipping Policy at any time without prior notice.
Changes will be effective immediately upon posting on this page.

11. Contact Information

For any shipping-related questions or concerns, please contact us:

Company Name: MS Enterprise
Email: info@nonotoothpaste.com
Phone: 7984145668
Address:
Shop-10, MS Enterprise,
Opp. Sawan Party Plot,
Amber Tower, Sarkhej Road,
Ahmedabad – 382210, Gujarat, India